At andin ("we", "us", "our"), your privacy matters. This Privacy Policy explains what information we collect when you visit andin.info or enrol in our coffee education courses, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details such as your full name, email address and phone number when you submit an enquiry or enrolment form.
- Account and billing information if you subscribe to a membership plan.
- Messages and correspondence you send to us.
We also automatically collect limited technical data such as browser type, device information and general usage statistics through standard analytics.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the courses and services you request.
- Process memberships, payments and account management.
- Send you relevant updates about andin courses, only where you have consented.
- Improve our website, content and learner experience.
- Comply with legal obligations.
3. Legal Basis and Consent
Where required, we process your personal information based on your consent, the performance of a contract, or our legitimate interest in operating and improving our services. You may withdraw consent to marketing communications at any time.
4. Sharing of Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as payment processors and email delivery services), strictly under confidentiality obligations, and where required by law.
5. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements.
6. Cookies
Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, and to request a copy of the data we hold about you. To exercise these rights, contact us using the details below.
8. Security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
andin
150 King Street West, Suite 2100, Toronto, ON M5H 1J9, Canada
Email: info@andin.info
Phone: +1 (416) 555‑0192